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In part 1 We look at 10 areas of Corporate Responsibility.
Part 2 features an extract from k-wiki whitepaper focused on developing a code of ethics for your organisation.
The latter is an extract from free 7 page (!) k-wiki whitepaper focused on developing a corporate ethics policy.
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In part 1 we define Quality Management and look at new strategies to deploy this essential corporate mechanism.
I believe that measuring all we do is a way of getting better the next time we do it.
Part 2 features an extract from a k-wiki whitepaper focused on developing customer satisfaction surveys .
This week we start with the definition of Knowledge Management and why some organisations are not impressed with its orginal promise. We consider how we can reawaken the value of KM to organisations using the power of Web 2.0.
For example through:
* Harvesting content with feeds by department or hubs of knowledge
* Sharing information using podcasts, wikis and social networks.
Watch out for the golfing example!
The second part of the programme includes an extract from a whitepaper on Knowledge Management frameworks from http://www.k-wiki.com . The extract focuses on what constitutes intellectual or knowledge based assets.
An extended version of this episode will soon be available in the form of a downloadable audio file from the Knowledge store.
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This week we continue with exploring corporate communications strategies - In part 1 of the show we explore Cascade Management and Balanced Scorecards - Strategies for recommending the transformation of business strategies into trackable tactical tasks is discussed.
Part two features another free whitepaper extract from www.k-wiki.com - entitled Managing Conflict.
Feed back, as always, is welcome.
PS Online now and with more to come, downloadable management tools and techniques from the Knowledge Store.
Each episode now has 2 parts covering business innovation opportunities and business knowledge.
This week, we first look at the potential value of Web2.0 for businesses, including how social networking concepts could contribute to an efficient business.
In the second part, we review and bring you an extract from a white paper on the history of business planning - available free from k-wiki.com.
To subscribe and listen, head for i-tunes or listen now by clicking on the play button below: