To subscribe and listen, head for i-tunes or listen now by clicking on the play button below:
This week we look at the benefits of documenting at using Corporate Podcasting as an aid to developing effective Information Technology solutions. We consider, for example:
- How social networks can be adapted and made useful in the business analysis stage
- How a corporate podcasting can be included for project updates, especially during a pilot stage
- How users can upload files, e.g: feedback on screen designs to a single invitation only private social network
The latest Know-wow show is now available through i-tunes and over the next few days through Videopodcasts.TV
This month we review Quality Assurance and Control:
* How can one define Quality in a project
* What is the difference between Quality Assurance and Quality Control?
* How can we construct comprehensive quality criteria.
To subscribe and listen, head for i-tunes or listen now by clicking on the play button below:
In part 1 We look at the benefits of documenting a customer journey.
- Why consider this as a key business strategy
- What is a Network product / service Life-cycle?
- We look at 4 different strategies for mapping client needs
In part 2 outlines concepts and strategies for Customer Loyalty
- Increasingly, retention strategies and effective communication approaches (e.g: podcasting) can help convey organisational confidence and generate interest in the services offered by a firm.
Until next time, Thank you for your support.
Dr Savi
PS. Free white papers on these subjects and associated transcripts are available from our k-wiki
